They took my order for the original Hanger 18 in early July. They charged my credit card the same day. They estimated a ship date of 8/6/07 exactly 30 days out. I called a couple times a week starting on 8/1. First, it would ship on time. Then it would be one week out. Basically, every time I called, they would tell me "one more week" until I got fed up and got a supervisor who let me know they had not yet shipped a SINGLE unit and could not confirm when they would be able to do so, though she suspected it would be before the end of NOVEMBER.
It is vaporware for now. I cancelled my order and am still waiting for the charges to clear.
I'm hearing ya. I heard a lot about Alienware and not all good. When I see there PC's I just think it looks like a pimped up case from PC World with loads of off-the-shelf stuff crammed inside with a mad price tag. All that stuff put together must mean trouble at some point, what do they cool em with heavy water or liquid nitrogen, ow god I’ve just given them their gimmick for a new range.
Reader Comments (Page 1 of 1)
L. Kraven @ Aug 17th 2007 12:57PM
Buyer Beware:
They took my order for the original Hanger 18 in early July. They charged my credit card the same day. They estimated a ship date of 8/6/07 exactly 30 days out. I called a couple times a week starting on 8/1. First, it would ship on time. Then it would be one week out. Basically, every time I called, they would tell me "one more week" until I got fed up and got a supervisor who let me know they had not yet shipped a SINGLE unit and could not confirm when they would be able to do so, though she suspected it would be before the end of NOVEMBER.
It is vaporware for now. I cancelled my order and am still waiting for the charges to clear.
Ant @ Aug 17th 2007 3:58PM
I'm hearing ya. I heard a lot about Alienware and not all good. When I see there PC's I just think it looks like a pimped up case from PC World with loads of off-the-shelf stuff crammed inside with a mad price tag. All that stuff put together must mean trouble at some point, what do they cool em with heavy water or liquid nitrogen, ow god I’ve just given them their gimmick for a new range.